The Australian operator's grand plan is to get rid of as much spaghetti as possible, replacing it with something more akin to lasagne (see the Telstra slide below). Under a project called NaaS 2020, it has started a major clean-up of its business and operational support systems (B/OSS) and has thrown its considerable weight behind the TM Forum's open APIs initiative as an answer to the problem of growing service complexity.
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